Effective Date:

2/25/2026

Business Information

This website is operated by True Ground Properties, doing business as True Ground Properties ("we", "our", or "us").

Business Name: True Ground Properties
Business Address: 412 Bridlewood Court SW, Calgary Alberta T2Y 3Z3
Email: [email protected]
Phone: (825) 445-9781

Information We Collect

We may collect personal information including:

- First and last name

- Phone number

- Email address

- Property interests or service inquiries

- Communication preferences

- Any information submitted through website forms

We may also collect technical information such as:

- IP address

- Browser type

- Pages visited

- Device information

How We Use Your Information

We use your information to:

- Respond to inquiries

- Provide requested services

- Send service updates

- Send appointment reminders

- Provide customer support

- Send marketing communications (if consented)

- Improve our website and services

SMS Communications & Consent

True Ground Properties may send SMS messages to users who provide consent through our website forms.

These messages may include:

- Appointment reminders

- Service notifications

- Follow-up communications

- Property updates

- Promotional messages

- Service announcements

Message frequency may vary.

Message and data rates may apply.

Users may opt out at any time by replying STOP.

For assistance, reply HELP or contact us at:

[email protected]
(825) 445-9781

SMS Data Sharing Statement (REQUIRED)

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.

No Mobile Information Sharing

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties or affiliates for marketing purposes.

Data Sharing

We may share information with service providers only as necessary to operate our business, including:

- CRM systems

- Email providers

- SMS service providers

- Website hosting providers

These providers are required to protect your information.

Cookies & Tracking

Our website may use cookies or similar technologies to:

- Improve website performance

- Analyze website usage

- Enhance user experience

Users may disable cookies in their browser settings.

Data Security

We implement reasonable technical and organizational safeguards to protect your personal information.

However, no system can be guaranteed 100% secure.

User Rights

Users may request to:

- Access their data

- Correct their data

- Delete their data

- Opt out of communications

Requests can be submitted to:

[email protected]

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices of those websites.

Updates to This Policy

We may update this Privacy Policy at any time.

Updates will be posted on this page.

Contact Information

True Ground Properties
412 Bridlewood Court SW, Calgary Alberta T2Y 3Z3
[email protected]
(825) 445-9781